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This can be caused by changing your university password. Normally, this can be fixed automatically when you login (see above); if not, follow these instructions. Solution 1: Update the login keychain: 1. Double-click Macintosh HD, double-click Applications, double-click Utilities, and double-click ' Keychain Access'. From the edit menu select ' Change password for keychain login'.

We are using Office 2016 with Office 365 and we use modern auth with multi-factor authentication (MFA). When you activate Office you see a mini browser pop open that walks the user through our MFA process. All of a sudden our users are getting continually prompted for MFA and each time they go through the process is puts the ADAL credential in the login keychain, MicrosoftOffice15_2_Data. Is the 'kind', so a machine will have multiple copies of this item.

Follow these directions to restore your keychain permissions: Quit out of all Office 2016 for Mac apps like for example Word, Excel, PowerPoint, Outlook, and Onenote. Search for “keychain” in spotlight and launch the Keychain Access app. Select the login keychain inside the left pane > click the large padlock icon to lock the keychain.

Locate the login.keychain file and drag it to a safe place on your Mac (the Documents folder, for example). Now launch Keychain Access and select the login item that appears in the Keychains pane. Mac OS 10.8 and higher Many cached credentials can be saved in the Keychain. The keychain access tool can be found in the Utilities Folder which is located in the Applications Folder.

The above comes from an article published on MacFixit.com. Exactly the same problem here:-( MS Office 2016 stores a key within the key chain 'login' when you activate Office 365 with MS Word. Starting Outlook 2016 tries to use the key but clicking 'Allow' or 'Always allow' has no effect, you have to click 'Don´t Allow' 3x to proceed. Open Key Chain and give access to everyone can't be saved with the same problem.

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This might help you find the email address that is your MSA. • Are you trying to activate Outlook with an Office Home and Student 2016 license?

Locate the old keychain whose password you’d forgotten and place it in this folder. Log out of your account and then back into it. In all likelihood you’ll be prompted for the password for your keychain by some startup item. When you are, enter the password and the keychain will be unlocked.

Thanks for the help on this! Yes, this is an O365 activated Office suite. Download adobe flash player v.9 for mac.

• If you haven't already, upgrade your device to MacOS Sierra 10.12. • Click OK and wait 10 seconds.

Excel for Office 365 for Mac Word for Office 365 for Mac Outlook for Office 365 for Mac PowerPoint for Office 365 for Mac Office 2019 for Mac Excel 2019 for Mac PowerPoint 2019 for Mac Word 2019 for Mac Office for business Office 365 Admin Office 365 Small Business Office 365 for home Office 365 Small Business Admin Excel 2016 for Mac Outlook 2016 for Mac PowerPoint 2016 for Mac Word 2016 for Mac Office 2016 for Mac Office.com Office 365 for Mac Outlook 2019 for Mac You can find troubleshooting steps for common installation or activation issues for Office for Mac here. If the issue you're having is not in these lists, you may also be experiencing an emerging issue. See the Mac section in for help and updates on these recent issues.

At the bottom of the pane you will find the “Show password” checkbox. Check this and you will be prompted for your Keychain password. Enter this and you will be able to see the password for the network, service or application. Secure Notes lets you keep notes, video and images safely inside your Mac Added feature You can create Secure Notes inside Keychain (File>New Secure Note Item). Give the note a name and type or paste the text, video and/or images you want kept safe. In order to access the content of this note you’ll need your account password. Hint: Frequent user If you make a lot of use of Keychain Access, you may want to use this tip.

It will be greatly helpful to others who have the same question. Thanks for your understanding and support. Regards, Perry Please remember to mark the replies as answers if they helped.